Should I order a piano online?


Online shopping has quickly become a big part of everyday life. Whether it’s ordering your weekly groceries, new chats for a big night out, or stocking up on essentials on Amazon, everything you might need is just one click away. However, while it is increasingly common to see large items purchased via a laptop, with beds, sofas, and even cars among the bulky goods purchased via the internet, there appears to be some trepidation. the idea of ​​ordering a piano online.

While we understand the reluctance to order online, the reality is that it couldn’t be easier to have your dream piano delivered right to your door. So whether you are looking for the best beginner’s piano, a state-of-the-art digital piano, or a world-class acoustic piano, this article is for you. We’ll explain what to expect when ordering an instrument online, what to look out for, and give you some helpful tips on finding the best piano for you. So without further ado, let’s dive in.

Before ordering a piano online

Obviously, before you can make a purchase, you will need to decide which piano is right for you. Each type of piano has its advantages and disadvantages, so it is essential that you take the time to do your research before making a decision. Make sure you factor in things like height, weight, volume, and key action before you jump in – it’s not like you can walk to the post office to return it. it does not suit you.

On that note, we strongly recommend that you check the return policy with the retailer if you are concerned that you might not like the piano. Ideally, you would only order a piano when you know exactly what you want. Yet sometimes that is not possible, so it is always better to ask the question – in our experience, the sympathetic folks at the music store would rather you ask the question before ordering, rather than regret your purchase. .

We also suggest that you stick with the big brands if ordering online. While it can be tempting to go for the cheapest option, you really get what you pay for – and since you may be buying blind, you know you are guaranteed a certain level of quality from Yamaha, Roland, Casio or Kawaï.

If you’re not 100% sure what to do, we have several buyer’s guides to help you through the process, but let’s take a look at the different types right now.

Acoustic piano
As you would expect, for those looking for the more traditional feel and sound, an acoustic piano will be the best option. That said, there are several factors to consider if you want to go this route. Acoustic pianos are among the more expensive options available and require regular tuning and maintenance – not to mention the fact that they are much heavier than their digital counterparts.

Numerical amount
A digital upright might be the best choice for those looking for the look and feel of acoustics without the hassle. These state-of-the-art instruments have several smart features that can make piano playing even more engaging, from headphone jacks and related apps, to bluetooth audio and immersive speaker systems.

Slimline digital piano
If space is an issue, the slimline digital piano option is right for you. These compact pianos still feature 88 notes, fully weighted keys and pedals, but in a much smaller frame.

Stage piano
Looking more like a keyboard, stage pianos are the most portable of the options above and are perfect for those who play live, or those who want to take their own instrument to school, to a friend’s house, or even for rehearsal. a group.

Grand piano Steinway & Sons

(Image credit: Avenir)

Buy a piano online

Now, while it is always a good practice to go to a store and gain hands-on experience with a product, sometimes this is just not possible for several reasons. For example, you might not have a local dealer that stocks the piano you are looking for, you might not be mobile enough to go out, and you might feel intimidated to walk into a bustling music store – luckily then, just about all of the major music retailers offer pianos on their websites.

So once you’ve done your research and found the right piano for your needs, the next thing to do is place the order – just click ‘add to cart’, and that’s it. , is not it ? Well, not quite. There are a few things to consider before handing over your hard-earned money.

Choose the right color

The first of which is color. Most pianos come in different shades of classic polished ebony, understated satin black, warm rosewood, and even sleek white. If your room has a lot of dark furniture, you might want to go for the reddish hues of rosewood, while white is perfect for those who want their piano to blend in perfectly with their modern decor. So make sure you pick the right color for the room it’s in – and when in doubt go for black, you can’t go wrong with black.

What accessories might you need?

Then don’t forget the accessories! Most pianos do not come with a piano bench, so you will need to make sure to add one to your cart – be sure to order one in the same color as your new piano, as a black bench with a rosewood piano is not enough. it doesn’t look good. If you’re going digital, you might want to consider a pair of the best digital piano headphones, and if you’re going with a stage piano, you’ll need a keyboard stand. You can find out more in our guide to essential piano accessories.

Are pianos cheaper online?

In short – no. Generally, whether you buy a piano in a store or online, the price remains constant, with most physical stores offering prices to match their competitors online. Having said that, that doesn’t mean you can’t make a deal. For example, it’s common to see retailers offering bundle deals on accessories. These deals tend to be great value for money, as you are most likely going to be buying these items anyway. So check if there is a bundle option on the website before finalizing the sale.

Plus, the time of year you choose to buy the piano can make a huge difference to the price. Obviously, making a purchase around Black Friday or the Christmas sales can give you a healthy discount, so it’s worth taking a look this time around to see if you can get a good fit. case.

Finally, if a new generation of piano comes out – like the Yamaha 700 series last year – it’s worth spending some time researching the previous iteration. Retailers will want to get rid of old inventory in preparation for the arrival of the shiny new pianos, which will give you a discount.

Man moving a grand piano

(Image credit: Getty / Michael Blann)

How much will the delivery cost me?

That brings us to the shipping costs. Now, many stores offer free shipping over a certain amount, but that doesn’t always extend to pianos, because depending on the style you choose, it may require special delivery. Standard couriers usually deliver stage pianos and ultra-slim digital pianos, so you shouldn’t cost too much for these. Larger pianos such as digital upright pianos, acoustic upright pianos, and grand pianos, on the other hand, can cost significantly more – with some companies charging extra if the piano needs to be transported upstairs. This information should be clearly stated on the retailer’s website, but it’s best to ask if you’re unsure.

How will my piano arrive?

Next, let’s discuss what to expect when your new piano arrives. If you’ve ordered a stage piano, there isn’t much to do when your instrument arrives. Simply bring the piano into the house, open the box, and place it on a keyboard stand – it’s done.

For digital pianos, there is a bit more. Your new piano will arrive in a large box, which takes at least two people to lift – three if you want it to be safer – so make sure there is someone at home who is fit and capable. to help you bring the instrument into the house. Once inside, you will need to build your piano, which is not as complicated as you might think.

Much like building kit furniture, assembling a piano is pretty straightforward. You only need to build the stand and pedal section, as the complete piano top is ready to use and in one piece. Each piano comes with step-by-step instructions, and it shouldn’t take longer than 20-30 minutes. But, again, it’s best to have a helping hand to help secure the roof to the support once it’s built. Some retailers may offer a service where they will build the piano for you and remove all the cardboard and packaging, but it can cost more.

Acoustic pianos are typically delivered by specialist piano movers, who use a series of harnesses and carts to get your piano to its destination. Some companies will tune the piano once it’s in place, but others won’t, so again, ask the retailer to confirm if you need to arrange your own tuner.

So let’s get it over with. Ultimately, we fully understand anyone’s apprehension about ordering a piano online. Still, the reality is, if you order from a well-respected retailer, do your research, and follow our tips above, there’s really nothing to worry about.


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